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Frequently Asked Questions


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Payment & Shipping


  • All orders require 1-2 business days of processing time prior to shipping.
  • TechSled does not process orders during the weekend.
  • No deliveries will be made on Saturday or Sunday.
  • TechSled.com does not guarantee same day shipping.
  • All orders shipped within the United States of America will be charged the appropriate state sales and/or local tax. Please note that the sales tax for all orders is calculated based upon the total price of the order, including shipping and handling. The tax imposed by these states on shipping and handling is part of the state sales tax, not a separate tax.
  • P.O. Boxes – TechSled does not ship to P.O. Boxes.
  • Original shipping fees are non-refundable. Shipping fees are for the services provided by the carrier and will not be refunded if item is returned for any reason.
Sled Saver Shipping (DHL/UPS/USPS)
  • Sled Saver (4-7 Business Days) shipments are picked up from our warehouse by DHL Global Mail or UPS Mail Innovations, who transfer the shipment to USPS for final delivery to your ship-to address. In some circumstances, an alternate UPS shipping service may be used, but this will not affect your shipping charge or time-in-transit.
  • Our Sled Saver (4-7 Business Days) shipping method is not available for Alaska, Hawaii, Puerto Rico or APO/FPO shipping destinations at this time.
  • Only orders under 5 pounds are eligible for Sled Saver shipping method. Any order over 5 pounds will have its pricing and shipping method adjusted.
  • Not all items/warehouses support Sled Saver (4-7 Business Days) at this time. Alerts will be presented during the checkout process.
  • Please note: Average order processing time is 1 -2 business days and is not factored into the Sled Saver shipping time.

UPS 3 Day Select

  • UPS Guaranteed 3 Day Select – Delivery within 3 business days.
  • Orders shipping via UPS 3 Day Select may ship via UPS Ground if UPS can guarantee a ground delivery to your shipping address in 3 or fewer days.
  • Not available orders shipping to Hawaii, Alaska or Puerto Rico. UPS ships to Hawaii, Alaska and Puerto Rico via UPS Ground and UPS 2nd Day. If you’ve selected any other UPS shipping method prior to choosing a shipping address in Hawaii, Alaska or Puerto Rico, your shipping method will default to the cheapest available UPS shipping method and you will be charged accordingly.

UPS 2nd Day Air

  • UPS 2 Day – Delivery within 2 business days.
  • Your order will ship via FedEx and will default to the cheapest available carrier and you will be charged accordingly.
  • UPS ships to Hawaii, Alaska and Puerto Rico via UPS Ground and UPS 2nd Day only.
  • FedEx ships to Hawaii and Alaska via FedEx 2Day only and cannot provide an exact delivery time. FedEx ships to Puerto Rico via FedEx International Economy only.

UPS Next Day Air

  • UPS Next Day Air – Delivery within 1 business day.
  • Your order will ship via UPS and will default to the cheapest available carrier and you will be charged accordingly.
  • UPS ships to Hawaii, Alaska and Puerto Rico via UPS Ground and UPS 2nd Day only.

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